This policy explains what information NextGen Heating & Air Conditioning collects through nextgenhvac.co, why we collect it, and who we share it with. It applies to this website only. Last updated September 9, 2026.

Information you give us

Our contact form asks for your name, email address, phone number and a message. Our service request form may also ask for a company name, service type, and a preferred date and time. We use these details only to respond to your enquiry and to schedule and perform work you have asked us to do. Submissions are delivered to us by email; we do not sell this information or use it for advertising.

Information collected automatically

Like most websites, ours records standard technical data such as your IP address, browser type, referring page and the pages you view. We use Google Analytics to understand how visitors use the site, and Google Ads conversion tracking to measure which advertisements lead to enquiries. These services set cookies on your device. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using Google's browser add-on.

Third-party services

Some features hand you off to companies that operate their own systems and privacy policies:

We do not control these providers and recommend reviewing their policies before submitting information to them.

How long we keep information

We keep enquiry and customer records for as long as needed to provide service, honour warranties, and meet legal, tax and insurance obligations.

Your choices

You may ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will respond as required by applicable law. Depending on where you live, you may have additional rights.

Children

This site is intended for adults arranging home or commercial services. We do not knowingly collect information from children.

Changes

If this policy changes, the revised version will be posted on this page with a new update date.